How CloudPulse Delegated Console Access to 6 Engineers Without Sharing the Owner Account
Initially, CloudPulse's CTO created the Tenant workspace and shared a single admin login with two DevOps engineers. To pass their SOC 2 Type II audit, every human administrator needed an individual, traceable identity inside the SSO.ID Admin Console with individual actions recorded in Audit Logs.
Using /tenant-members (POST /api/tenants/{tenantId}/members/invite), the CTO invited the DevOps engineers, Helpdesk leads, and external SOC 2 auditor as Tenant Members — each scoped to their own Tenant Role.