How Pre-Create Live Testing and SCIM 2.0 Transformed Customer Onboarding
Historically, onboarding an enterprise customer's SAML 2.0 or OIDC Identity Provider meant a painful 90-minute Zoom call: copying XML certificates back and forth, saving half-configured connections, breaking the login page for live users, and manually creating accounts whenever the customer hired new staff.
In SSO.ID v2 ( /connections), CloudPulse's solutions engineer configures GlobalBank's Okta SAML/OIDC connection, clicks Test Connection Live before even saving it to the database, inspects the live claims returned from Okta in a sandbox popup, maps Okta's CloudPulse-Admins group directly to the Admin role, and enables SCIM 2.0 so employee hires and terminations sync automatically in real time.