Why Modern Enterprises Prefer OIDC Federation + SCIM 2.0
When Apex Healthcare subscribed to CloudPulse, their IT team used Microsoft Entra ID (Azure AD). Instead of manually exchanging X.509 certificates, Apex gave CloudPulse their Entra Tenant ID (contoso.onmicrosoft.com), Client ID, and Client Secret.
In /connections, CloudPulse pasted the Entra OIDC Discovery URL (https://login.microsoftonline.com/{tenant}/v2.0/.well-known/openid-configuration), clicked Fetch Discovery Metadata, verified the connection live with Test Connection, and mapped Entra Security Groups directly to CloudPulse RBAC Roles.